SequoiaRMS Solutions and Requirements




     




  













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The SequoiaRMS server software and database can be hosted on the client server or hosted on Sequoia's server and database. Sequoia Consulting Group will setup the Matrix and Universe for the various RMS Groups.

Whether we are administering the RMS or assist those administering their own, Sequoia Consulting Group offers training including train the trainer meetings with customized training documentation.

We are committed to providing quality service in a timely manner and have a quick response time for technical assistance.


SequoiaRMS Solutions - Hosted on Client's Server
Sequoia Consulting Group will install SequoiaRMS on the client's Windows Server, database and webserver (Intranet or Internet). The Client's RMS Administrators access SequoiaRMS using the SequoiaRMS Desktop Client on their PC.

If the SequoiaRMS e-mail capabilities are utilitized, e-mails will be automatically sent out at the time of the Random Moment Sample (even with multiple time zones). Sampled employees will receive an e-mail with a web link to the SequoiaRMS web form so they can respond to the sample.

SequoiaRMS Server Requirements:
  • Microsoft SQL Server 2005
  • Microsoft Windows Server 2000 or above, Windows 7 Compatible
    (Running IIS Web Services)
  • 200 MB free hard drive space
  • 512 MB RAM
  • 1.0 GHz Processor
  • .Net Framework 3.5
  • Access to SMTP
  • USB Port and direct access to server(s) needed for Installation

SequoiaRMS Desktop Client Requirements:
  • Microsoft Windows 2000 or above, Windows 7 Compatible
  • .Net Framework 3.5
  • Intranet/Internet Access
  • Administrative Access needed for installation of SequoiaRMS Desktop Client

SequoiaRMS Sample E-mailed Employees:

  • Valid E-mail Address
  • Microsoft Internet Explorer 6+, Mozilla Firefox, Google Chrome
  • Intranet/Internet Connection
  • No installation necessary


SequoiaRMS Solutions - Hosted on Sequoia's Server
RMS Administration and call center operations hosted by Sequoia staff can be conducted via paper, phone, or e-mail.

If the SequoiaRMS e-mail capabilities are utilized, e-mails will be sent out at the time of the Random Moment Sample (even with multiple time zones). Sampled employees will receive an e-mail with a web link to the SequoiaRMS web form so they can immediately respond to the sample.

SequoiaRMS Sample E-mailed Employees:
  • Valid E-mail Address
  • Microsoft Internet Exporter 6+, Mozilla Firefox, or Google Chrome
  • Internet Connection
  • No installation necessary


SequoiaRMS


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